4 core values shape organisation culture and inspire employees

 

Having core values help your company ensure each of your employees working towards the same general goal and share a bigger purpose. There are 6 following core values that your business should have to shape the organisation culture and motivate employees to work effectively and efficiently. 

1. Integrity

The word is defined as the quality of being honest and having strong moral principles. Integrity is more than something that sounds catchy in a marketing piece. When you, your employees and your business atc with integrity, some interesting things begin to happen. There are some benefits of integrity: stronger reputation, employee satisfaction, better quality, clearer focus, stronger results.

2. Commitment

Commitment dedicates to the success of your customers, partners, employees and shareholders. A commitment can shape and adjust employees, for example, to work as much as their competence to get jobs done in effective ways. It also obligates people to do something that stated to satisfy not only the customer's needs but also others related. Last, commitment is like a promise to dedicate and contribute to an organisation. 

3. Humility

Humility can be a core value that encourages self-development. Personally, being humility. Means always acknowledge the weakness of myself and the strength of others, which is an essential step of improvement. For example, a humble person can discover what his/her colleagues can do. However, they cannot, and it will become the experience and motivation that drive them to do better in their jobs.

4. Innovation

Innovation means to challenge new things and willing to change. An innovative company will catch the trend and become more competitive, and employees can be more creative in their works. For example, innovation encourages people to discover new things that no one or a few people have done in the same industry, and this will help the company to catch the trend and gain more advantage in competition with other companies.

Van Y Pham, Rupinder Kaur and Guo Guo

3 important qualities to become good leader

 

• Humility: means that I do not think that I am better than other people. It is not thinking less of myself, but rather thinking myself less. I acknowledge my faults and listen to the advisors around me, to avoid making the mistakes that could jeopardize the objective of what I am leading.

• Calm in Chaos: I am very good at controlling emotions myself in front of any situation. Whatever happens, I am always calm and think carefully before actions. I was successful in handling most of the bad situations related to customer services and maintained a good relationship. 

• Adherence to principles: I do believe in principles that can adjust and navigate only people but also business running in the right ways. If there is no procedure in our business, I may not accomplish tasks allocated. 

5G service of Optus

Optus has covered new 5G services across Australia with more than 453,000 NBN customers and more than 10 million mobile subscribers through bringing the awareness of 5G fast speed and higher bandwidth. This 5G service speeds customer’s experience up to 10 times with the double faster of response time that effectively and strongly supports gamers with 4K streaming video and high-definition virtual reality.

 

5G Home Internet

By giving one month free of trial, households are enjoying the fast 5G internet service from Optus with thousands positive feedback. “The 5G service has achieved excellent customer feedback as an always-on and reliable super high-speed internet into the home”, said Mr Allen Lew, Optus CEO. Also, gamers will get feelings by the faster response within 10 to 20 milliseconds trying to chat between a player and one another.

The company gives customers a range of visual advertising online and off-line at the shops. There is always a poster in front of any Optus shop that attracts customers to their 5G services. Moreover, leaflets are always prepared well and ready to take away when customers communicate with staff. This small piece of paper is to provide customers with all about 5G information services that Optus is delivering. 

To retain loyal customers, 20% discount on the mobile plan will be applied when using 5G Optus. The business not only entice customers by its professional staff, but it also attracts buyers with a variety of products accompanied by mobile plan such as iPhone, iPad, Android phone, etc. 

Ensuring their customers keep enjoying high-quality and reliable connections, Optus continues to invest the network in enhancing their network superiority. They develop new capabilities in advanced technologies to make sure their promotion strategies meet the customer’s need, such as network slicing, launching and supporting immersive gaming on mobile to observe how customers interact with new services. Also, using an online feedback system and survey, Optus can keep tracking their customer’s satisfaction. 

An exclusive deal of Optus

Optus uses a lot of channels to advertise and promote its 5G services such as TV, social media, mobile apps. For example, Optus offers Flybuys 30,000 points when a customer takes an exclusive deal with 20GB $35/month for 24 months; “meet iPhone 12 Pro, say Hello to 5G”; “Upgrade to a new era of iPhone with 5G”. Furthermore, students can save 10% on selected SIM plan fees for 12 months; or providing promotional code like “OPTUS10” for customers to get 10% off when buying accessories.